Treasury/ Payment Application Support - Swift/TRAX/Quantum – 6-8 Yrs – 24/5 Rotational Shift – Pune

About the team

Enhanced Application Managed Services (EAMS) team provides functional support to the FIS products and client’s Treasury and Payments business operations.

What you will be doing
- Candidate will provide in-depth product support to AMS clients by monitoring the payment/statement lifecycle and resolving issues raised by clients.
- Support FIS solutions and ensure the quality and utilization of FIS products satisfy client needs.
- Recreate, document client issues and troubleshoot problems to support product quality
- Experience in documenting SOPs to support daily operations

What you bring:
- 6-8 years of proven Clients Services experience in a Treasury / Banking or Financial environment.
- Ready to work in flexible rotating shifts.
- Understanding of SWIFT confirmations - MT300, MT5XX
- Understanding of SWIFT Payments MT101, MT202,MT210 and ISO Pain XML messages
- Understanding of SWIFT MT1xx, MT9xx, MT3xx and ISO XML messages




- Understanding of Bank statements - MT9XX and CAMT53
- Knowledge of treasury operations , Cash Management, Accounting, Bank Reconciliation, Settlements, Payments.
- Experience with ticketing tool (such as Remedy, SNOW) around incident management and understanding of application support domain
- Strong client interaction facing role experience

Skills
- Ability to build, maintain strong client relationships.
- Excellent problem-solving skills.
- Able to take the initiative and work independently or in a team
- Robust desktop computing skills in MS office – PowerPoint, Visio and Excel

Nice to have
- Experience in FIS Trax, Quantum applications or any Treasury Management System (TMS) application
- Basic understanding of IT tools and servers
- Understanding of database architecture

What we offer you
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A broad range of professional educa

📌 Treasury/ Payment Application Support (Pune)
🏢 FIS Capital Markets
📍 Pune