Responsibilities:
- Coordinate patients as contact window from production start:
- The Patient Coordinator will assist in day-to-day coordinator tasks,including customer scheduling, managing correspondence, maintaining files and records, scheduling meetings, telephone answering, welcoming visitors to the company and providing general support to the team.
- Receptionist Operation Support:
- The Patient Coordinator will obtain and update documents necessary for the company to operate.
- In addition, Financial Management will be responsible for invoicing, contract arrangement, payment receipt, Petty cash and Patient payment.
- Services to visitors by greeting, welcoming, and directing them to the relevant personnel or department appropriately.
- Customer support operation
- Answering the patient concern and Communication with the related department and obtaining solutions for a technical concern from a patient.
- Providing the solution and an answer to a patient in accordance with him/her questions.
- Boosting lifetime customer value and annual recurring revenue.
- Inspiring customer loyalty and retention.
- Reducing churn
- KGI Management:
- The performance of a Patient Coordinator will be measured by some KGIs such as the number of scheduling for after-sales care and final test fitting, etc.
- Building Maintenance Management:
- The Patient Coordinator will oversee the maintenance and upkeep of the company’s premises.
- This involves coordinating with vendors, scheduling repairs and maintenance tasks, and ensuring a secure and clean working environment for all employees.
- Errands:
- The Patient Coordinator will be responsible for running various errands on behalf of the organization.
- This may include purchasing office supplies, picking up and delivering documents, and other miscellaneous tasks as required.
Requirements
Requirements:
- Bachelor degree in B.com, BBA (any related course)
- At Least 1-2 years of experience as Patient Care Coordinator o
📌 Patient Care Coordinator (Khairtabad)
🏢 Instalimb India
📍 Khairtabad
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