JOB REQUISITION
“Gurgaon” “Biz OPS” “Specialist- AI, Data & Automation”
LOCATION
RECENT DELHI
ADDITIONAL LOCATIONS

JOB DESCRIPTION
KEY RESPONSIBILITIES
AI, Agents & Intelligent Automation
• Design, build, and deploy AI-enabled solutions and agents using Microsoft Copilot Studio, Azure
OpenAI, and the broader M365 Copilot ecosystem, targeting L&D; use cases like content authoring
support, learner self-service, instructor tools, and feedback synthesis.
• Apply LLMs thoughtfully to real L&D; problems, choosing the right approach for each case and
building solutions that hold up in production.
• Build automated workflows in Power Automate, Power Apps, Dataflows, and SharePoint Online
that streamline core L&D; processes, enrollment and registration, approvals, learner
communications, completions tracking, and certifications.
• Evaluate code-based versus low-code approaches for each problem and pick the path that scales
and stays maintainable.
• Use Copilot agents and AI-assisted development patterns to accelerate delivery, treating AI as a




force multiplier without compromising quality.
• Critically evaluate AI-generated output to ensure the solutions you ship meet a high-quality bar,
regardless of how they were produced.

Data & Reporting
• Build and maintain Power BI dashboards and reporting that give L&D; and business stakeholders a
clear view of program performance, enrollments, completions, engagement, certifications, and
learner feedback.
• Design and manage the data pipelines and integrations that connect our learning, HR, and survey
systems and support both AI and analytics use cases.
• Translate questions from L&D; and business leaders into clean, reliable data products, from raw
source extraction to polished, decision-ready dashboards.
• Maintain the underlying data, documentation, and refresh cadence that keeps every dashboard
and automation trustworthy and well-governed.

Collaboration & Delivery
• Partner with stakeholders to identify high-value AI, analytics, and a

📌 “Gurgaon” “Biz OPS” “Specialist- AI, Data (New Delhi)
🏢 Protiviti
📍 New Delhi