Company Description

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a agile team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Description

Job Summary
We are seeking a dedicated and detail-oriented Manager of Cash Applications to oversee our daily accounts receivable and cash application operations. With 7 to 10 years of experience in order-to-cash (O2C) processes, you will be responsible for ensuring that all incoming payments are applied accurately and efficiently. You will lead a team of specialists, resolve complex payment discrepancies,



support system enhancements, and ensure compliance with internal controls. The ideal candidate is a hands-on leader who can drive daily performance while identifying opportunities to streamline workflows.
Key Responsibilities
Operations Management
- Supervise the daily operations of the Cash Applications team, ensuring all customer payments (ACH, wire, credit card, lockbox) are processed and posted accurately within established SLAs.
- Act as the primary point of escalation for complex unapplied cash issues, short payments, customer deductions, and missing remittances.
- Manage and execute the month-end, quarter-end, and year-end close processes for cash applications, ensuring accurate ledger reconciliation.
- Collaborate closely with Credit, Collections, and Customer Service teams to resolve account discrepancies and improve customer account health.

Process Improvement & Systems
- Drive

📌 Manager- Cash Applications (Mumbai)
🏢 The Nielsen
📍 Mumbai