The Sales & Service Coordinator will be responsible for supporting sales activities and

coordinating service operations related to marine Navigation and Communication

(NavCom) products and services.

The role involves identifying business opportunities, maintaining robust customer

relationships, coordinating service attendance, preparing quotations, and ensuring timely

support to clients within the maritime industry.

Key Responsibilities

• Develop and execute sales strategies to achieve revenue targets for marine

Navigation and Communication (NavCom) products and services.

• Identify and pursue new business opportunities with ship owners, ship managers,

shipyards, o(shore companies, and fleet operators.

• Promote and sell marine electronic systems such as Inmarsat-C, GMDSS, VDR, AIS,

GPS, Radar, ECDIS, Gyro Compass, and other bridge/navigation equipment.

• Conduct vessel visits, customer meetings, and technical discussions to understand

client requirements and provide suitable technical and commercial solutions.

• Prepare and submit techno-commercial proposals,



quotations, tenders, and

service o(ers in a timely manner.

• Follow up on enquiries, negotiate commercial terms, and support the closure of

sales opportunities and service contracts.

• Maintain strong relationships with existing customers to ensure customer

satisfaction, repeat business, and long-term cooperation.

• Coordinate with service engineers, suppliers, and technical teams for project

execution, onboard attendance, installation, commissioning, and after-sales

support.

• Monitor equipment lifecycle and compliance data such as battery expiry dates,

annual survey due dates, software status, and certification validity to generate

service and replacement opportunities.

• Maintain regular communication with principals, OEMs, agents, and subcontractors

regarding service coordination and spare parts support.

• Stay updated with maritime industry trends, class regulations, IMO/SOLAS

📌 Senior Coordinator (Chennai)
🏢 Station Satcom
📍 Chennai