Language Requirement: Fluent English Communication
Contract Duration: 3 months
Notice Period: Immediate Joiners Only
Work Mode- Hybrid (Mumbai)
Role Summary
We are looking for a detail-oriented and proactive Collections Specialist to manage aged outstanding receivables on a contractual basis. The ideal candidate should possess solid expertise in the Accounts Receivable (AR) process, demonstrate excellent follow-up and negotiation skills, and be confident communicating with clients and internal stakeholders in English.
This role requires a high level of ownership, analytical ability, and persistence in driving collections while maintaining positive customer relationships.
Key Responsibilities
- Follow up proactively on overdue invoices (30/60/90+ days) through calls, emails, and written communication
- Monitor aged receivables and ensure timely recovery of outstanding payments
- Investigate invoice disputes, deductions, and short payments in coordination with internal teams
- Maintain and regularly update AR aging reports and collection trackers
- Escalate unresolved or high-risk accounts to management when necessary
- Negotiate payment schedules and repayment plans in line with company policies
- Accurately post and reconcile customer payments within ERP/accounting systems
- Prepare weekly and monthly collection performance reports and dashboards
- Maintain detailed records of customer interactions, commitments, and collection activities
- Collaborate closely with Finance, Sales, and Operations teams to resolve billing or payment-related issues impacting collections
Required Qualifications & Skills
- Bachelor’s degree in Commerce (B.Com) or equivalent qualification in Finance/Accounting
- Minimum 2 years of hands-on experien