Description

Position Title: Call Center Recruitment Manager

Department: Human Resources / Talent Acquisition

Employment Type: Full-Time

Shift Timing: 8:30 PM IST to 5:30 AM IST

Working Days: Alternate Saturdays off

Role Overview

We are looking for an experienced Call Center Recruitment Manager to lead high-volume hiring for call center, sales, customer service, and remote support roles.

This person will be responsible for building and managing a recruitment process that can consistently hire qualified candidates across multiple channels, including Indeed, Facebook, job boards, sourcing websites, referrals, and direct outreach.

The ideal candidate should have strong experience hiring for both work from home-from-home roles and in-office call center roles, including international hiring across countries such as Mexico, the Philippines, India, and other cost-effective talent markets.

This role requires someone who understands high-volume recruitment, sales hiring, recruiter management, sourcing strategy, candidate screening, reporting, and team accountability.

Key Responsibilities

1.



High-Volume Call Center Recruitment

● Lead recruitment for call center roles, including sales agents, customer service representatives, appointment setters, virtual assistants, and support staff.

● Manage high-volume hiring pipelines for both remote and in-office positions.

● Ensure recruiters consistently sourcing, screening, interviewing, and moving candidates through the hiring process.

● Build repeatable hiring workflows that can support fast hiring without compromising candidate quality.

● Track daily, weekly, and monthly hiring targets.

2. Multi-Channel Sourcing

● Build sourcing strategies using multiple hiring platforms, including:

○ Indeed

○ Facebook groups and paid ads

○ LinkedIn

○ Job boards

○ Local sourcing websites

○ Referral programs

○ Recruitment agencies

○ Direct sourcing and outreach

● Identify which channels produce the best candidates by location,

📌 Talent Acquisition Manager (Sahibzada Ajit Singh Nagar)
🏢 SKYSUN
📍 Sahibzada Ajit Singh Nagar