Description
Job Summary:
The Site Reliability Engineer (SRE) is embedded directly with our product teams, working closely with them to design, code, test, run, and evolve the systems that help people around the world make payments. Works closely with internal teams to drive adoption of up-to-date reliability practices like SLOs, error budget policies, actionable alerts, follow-the-sun on-call, incident retrospectives, chaos testing, and end-to-end ownership. SREs are crucial contributors to nearly every ACI product team that has big traffic, big data, high availability, and performance requirements.

Job Responsibilities:
• Design, develop, deploy, and motivate the creation of software and systems to increase product reliability and organizational efficiency.
• Guide reliability practices through the entire software development lifecycle through activities like architecture reviews, code reviews, creating platforms and frameworks, capacity planning, and chaos testing.
• Maintain service health by implementing and evolving monitoring, alerting,



self-healing and follow-the-sun incident response.
• Improve service reliability through blameless post-incident reviews and using code to prevent or respond to problem recurrence.
• Function as a key technical and culture leader throughout your assigned line of business
• Drive and evolve the overall resilience strategy of your given line of business leveraging industry and internal tools
• Ensure that local and cross site redundancy mechanisms are meeting requirements, work as designed and ever evolving
• Set, maintain and enforce standards across deployment practices, operations etc. Engage in change review as a key member
• Function as a key contributor to overall capacity, peak season and business continuity methodologies and testing for your space
• Interface directly with key clients as needed
• Support and help standardize sales responses for your space by helping to craft the go forward offers with business and DevOps tea

📌 Site Reliability Engineer (Pune)
🏢 ACI Worldwide
📍 Pune