Hyderabad / Bangalore / Pune / Noida - WFO in Hybrid
Full Time
Regular Shift
Fusion Sales & Service including VBS & Redwood
UI :
- 7+ years exp on implementation of Fusion Sales ,
Service or Subscription Management
- Analyze current systems and data to identify new
requirements, recognizing the need for systems enhancements or
modifications if necessary.
- Develop unit test scripts and coordinate with the
client to perform the User Acceptance Testing of the system enhancements
or custom solutions.
- Ability to formulate a broader perspective of an issue
by recognizing the inter-dependencies and inter-play between elements.
- Strong techno-functional skills in proposing, designing
optimal solutions, including ownership of the overall solution for
customization/extension/integrations on Oracle CX products.
- hands-on experience in functional configurations and
customization in the following areas - custom objects, groovy scripting,
assignment manager, workflows, triggers email alerts, Data Migration, OTBI
Analytics etc.
Requirements
Experience on Fusion Sales & Service including VBS &
Redwood UI
General Skills
- Strong functional
knowledge
- Positive communication
skills
- Excellent Client
handling skills
- Ability to lead the
design / solution Discussions.
Should
have broad knowledge on multiple CX products