Education Qualifications
Bachelor’s degree in:
Business Administration / HR / Law / Criminology / Operations
Preferred:
MBA or relevant specialization in Operations / Compliance
Professional Certifications (Preferred)
FCRA Certification / Compliance Training (highly preferred)
HR Compliance / Background Screening certifications
Six Sigma / Process Improvement certifications (Green Belt preferred)
Compliance & Regulatory Knowledge
Deep understanding of:
* FCRA compliance (disclosures, consent, adverse action process)
* Candidate rights and dispute mechanisms
Awareness of:
* EEOC guidelines (Green Factors)
* Data privacy and audit requirements
Analytical & Decision Skills
Ability to:
* Interpret data and risk signals
* Balance analytics + judgment in decision-making
Strong problem-solving and root cause analysis skills
Process & Leadership Skills
* Process design and optimization
* Stakeholder management and influence
* Robust ownership and accountability mindset
* Ability to operate in ambiguous and high-risk environments
Key Responsibilities
1. Process Ownership & Improvement
Lead end-to-end background verification processes across:
Criminal checks, employment verification, education verification, identity checks
Identify operational inefficiencies and implement process improvements and automation
Drive SLA adherence, turnaround time (TAT), and quality metrics
2. Regulatory & Compliance Leadership
Ensure full compliance with:
FCRA (Fair Credit Reporting Act)
EEOC guidelines (Title VII)
State-specific laws (e.g., Ban-the-Box regulations)
Stay updated on evolving US compliance landscape
Translate regulatory changes into operational processes and controls