Key Responsibilities

* Lead and manage a team of service professionals to ensure exceptional
customer engagement and satisfaction across the Rajasthan region
* Develop and implement effective customer management strategies to enhance
service delivery and operational efficiency
* Foster a culture of teamwork and collaboration, providing guidance and
support to team members to achieve performance objectives
* Monitor service performance metrics, identify areas for improvement, and
drive initiatives to enhance service quality
* Build strong relationships with key customers and stakeholders, ensuring
their needs are met and exceeded
* Achieve a customer satisfaction score of 90% or higher through effective
service management and team performance
* Successfully lead the team to meet or exceed service delivery targets,
resulting in improved operational metrics




* Establish a positive team environment that promotes engagement, retention,
and professional growth for all team members
* Increase customer loyalty and retention rates through proactive customer
engagement initiatives

Ideal Candidate

* 8+ years of experience in customer management and team leadership roles,
preferably in a service-oriented industry
* Robust customer management skills with a proven track record of enhancing
customer experience
* Excellent team management and handling abilities, with a focus on
motivating and developing team members
* Exceptional communication and interpersonal skills, with the ability to
build rapport with diverse stakeholders

📌 Area Service Manager (Jaipur)
🏢 Service
📍 Jaipur