Job Title: Assistant
Resort Manager

Job Summary:
The Assistant Resort Manager is responsible for overseeing the daily operations
across multiple resort departments, ensuring high standards of guest service,
cleanliness, maintenance, and staff performance. This role involves managing
the food & beverage department, housekeeping, and maintenance operations,
ensuring the resort delivers exceptional guest experiences, operational efficiency,
and meets financial targets.
Key Responsibilities:

1. Guest Experience:
- Ensure a smooth check-in and check-out process, ensuring guest
satisfaction.
- Ensure that guest rooms are clean, well-maintained, and ready on
time.
- Proactively upsell and cross-sell resort amenities and services to
maximize revenue and enhance the guest experience.

2. Employee Experience:
- Conduct regular training for all staff to ensure they are equipped
with the skills needed for their roles.
- Review employee performance periodically and provide constructive
feedback to support continuous improvement.
- Motivate and lead teams,



ensuring they are focused on delivering
high-quality service and guest satisfaction.

3. Vendor Relations:
- Source, liaise with, and negotiate contracts with vendors to ensure
quality goods and services at competitive rates.
- Build and maintain robust relationships with key suppliers to
ensure smooth operations and cost-effectiveness.

4. Property Maintenance & Cleanliness:
- Oversee cleanliness and maintenance of all rooms and common areas,
ensuring they meet high standards.
- Coordinate with housekeeping and maintenance teams to resolve any
guest complaints regarding cleanliness or room utilities (AC, plumbing,
lighting, etc.).
- Manage and supervise outdoor areas (e.g., gardens, parking spaces,
pathways), ensuring regular maintenance and adherence to schedules.
- Ensure all indoor areas, including the lobby, reception, common
washrooms, and dining areas, are well-maintained and clean at all times.

5. Inventory & Supply

📌 Assistant Resort Manager (Sumerpur)
🏢 Keekoo
📍 Sumerpur