Industry/Sector
Not Applicable
Specialism
Managed Services
Management Level
Senior Manager
Job Description & Summary
The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an AIOps Transformation Lead (GenAI & AIOps) - Senior Manager - AI Managed Services, you will play a pivotal role in guiding clients through transformative processes within our Managed Services practice. Your focus will be on optimizing operations, reducing costs, and enhancing efficiency by managing key processes and functions on behalf of clients. You will leverage your skills in project management, technology,



and process optimization to deliver exceptional services.

As a Senior Manager, you will utilize your influence and skills to deliver quality results, engaging and coaching teams to solve complex problems. You will apply sound judgment, recognizing when to take action and when to escalate, while fostering high-performing, diverse, and inclusive teams. Your role will involve crafting clear, impactful messages, applying systems thinking, and validating outcomes with clients to drive project success.

In this role at PwC Acceleration Center India, you will focus on transitioning and running services, managing delivery teams, programs, and performance risks. Your work will involve continuous improvement and optimization of managed services processes, tools, and services, contributing to the overall success of our firm.

Responsibilities
- Leading the transformation and optimization of managed services processes and tools to e

📌 AIOps Transformation Lead (Bengaluru)
🏢 PricewaterhouseCoopers
📍 Bengaluru