Career Category
Clinical Development
Job Description
Director, Centralized Study Support (CSS)
Location: Hyderabad, India

ABOUT AMGEN
Amgen harnesses the best of biology and technology to fight the world's toughest diseases, and make people's lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what's known today.
ABOUT THE ROLE
Role Description:

The Director, CSS is responsible for building & leading a large Centralized Study Support team, and for shaping an inclusive, high-performing organization grounded in transparent accountability and consistent delivery excellence. This role also oversees complex, resourcing across global portfolios, optimising capacity, capability, and deployment to support study delivery.

Roles & Responsibilities:
Global CSS Leadership
- Provide strategic and operational leadership to a large,



multi-layered CSS organization through senior managers and managers, ensuring consistent delivery, quality, and employee engagement across the function.
- Set the vision, priorities, and long-term operating model for centralized study support in alignment with Global Development Operations objectives and evolving portfolio needs.
- Establish clear performance expectations, governance, and decision-making frameworks that drive accountability, consistency, and operational excellence across the organization.
- Monitor functional performance through KPIs, capacity indicators, and quality metrics, proactively addressing risks and identifying opportunities to improve service delivery.

Leadership Team Development
- Lead, coach, and develop senior managers and managers to strengthen leadership capability, succession readiness, and organizational resilience.
- Guide leaders through complex people, performance, and

📌 Director, Centralized Study Support (Hyderabad)
🏢 AMGEN
📍 Hyderabad