Job Description:

About the Role: We are seeking an experienced and highly skilled SAP C4C Architect to lead the design, development, and implementation of robust and scalable SAP Cloud for

Customer (C4C) solutions. The ideal candidate will possess a deep understanding of CRM best practices, a solid technical background in SAP C4C, and the ability to translate

complex business requirements into effective technical architectures. This role will be critical in ensuring our SAP C4C landscape supports strategic business goals, drives efficiency, and

enhances customer engagement.

Key Responsibilities :

∙Lead the architectural design, development, and implementation of SAP C4C solutions, encompassing Sales Cloud, Service Cloud, and Marketing Cloud modules.

∙Collaborate extensively with business stakeholders to gather, analyze, and translate complex business requirements into detailed system specifications and functional designs for SAP C4C.

∙Design end-to-end SAP C4C solutions, including configuration, custom development (SDK), UI adaptations, and reporting,



ensuring alignment with overall enterprise architecture and best practices.

∙Define and oversee the integration strategy for SAP C4C with other critical systems, including SAP ECC/S/4HANA, SAP CPI (Cloud Platform Integration), SAP PI/PO,

and other third-party applications, ensuring seamless data flow and process automation.

∙Provide expert technical guidance, mentorship, and leadership to development and functional teams, ensuring adherence to architectural standards, quality, and performance.

∙Ensure the optimal performance, scalability, reliability, and maintainability of SAP C4C solutions. Conduct system analysis, identify bottlenecks, and propose improvements.

∙Define and enforce architecture standards, best practices, and governance frameworks for SAP C4C implementation and ongoing operations.

∙Create comprehensive solution documentation, including architectural blueprints, functional specifications

📌 SAPC Architect (Bengaluru)
🏢 Mantras2Success
📍 Bengaluru