Purpose of the job
- To lead and
manage quality lab activities i.e. raw material testing, finished product
testing & current product evaluations and testing for Agarbatti, Sambrani and Matches.
- To
perform process and system audits across vendor factories to ensure
manufacturing SOP is being followed and improve the quality KPIs through root
cause analysis, CAPA implementation & training and developments.
Key Accountabilities:
- Manage quality
lab activities with all raw materials, finished goods and new products testing
and reporting the results
- Manage timely calibration
of all instruments/equipment’s in lab and maintain records
- Timely testing
& reporting of raw material/finished goods results to stakeholders
- Perform root cause analysis with appropriate
tools such as fishbone diagram,
histogram, pareto chart etc. to identify root cause for the problems identified
in raw materials/finished goods during testing and process audits
- Perform process
& system audits across vendor factories to ensure factory follows ITC SOP
- Report process
and system audit score & observations to respective vendors and close
follow-up and review of CAPA submitted by vendors for NCs observed in audit
- Daily review and
monitoring of key quality KPIs reported by factories such as, FG DPM, Incoming
raw material test results etc. and timely escalation to the management in case desired
- Keep
a close communication with production team for daily updates on raw
materials/finished goods results
Requirements
- Diploma Graduate in Mechanical, Mechatronics or Chemical domain
- Quality management or Quality related certifications,
preferred
- Problem solving methods
- Knowledge of 5S, 7 QC tools, Process improvement
or other statistical methods
- Communication
& Presentation skills