job Title: Junior Associate Consultant

Key Responsibilities:
- Assist in configuring and customizing the ServiceNow platform based on business requirements.
- Support development of workflows, business rules, client scripts, UI policies, and integrations.
- Participate in requirement gathering and documentation.
- Provide support for ServiceNow ITSM modules such as Incident, Problem, Change, and Service Catalog.
- Perform testing (Unit Testing & UAT Support) and troubleshoot issues.
- Assist in preparing technical documentation and user guides.
- Collaborate with cross-functional teams to ensure smooth project delivery.
- Provide post-implementation support and enhancements.

Requirements
Required Skills & Qualifications:
- Bachelor’s degree in Engineering, Computer Science, IT,



or related field.
- Basic understanding of ITSM concepts.
- Knowledge of JavaScript fundamentals.
- Understanding of databases and basic SQL concepts.
- Valuable analytical and problem-solving skills.
- Solid communication and interpersonal skills.
- Willingness to learn and adapt in a fast-paced environment.

Preferred (Good to Have):
- ServiceNow CSA (Certified System Administrator) certification (or pursuing).
- Internship/Project experience in ServiceNow.
- Basic knowledge of REST/SOAP APIs.
- Familiarity with Agile methodology.

📌 Junior Associate Consultant (Kallakkurichi)
🏢 QBrainX India
📍 Kallakkurichi