Job Title: Site Reliability Engineer (SRE) / L1
Monitoring Engineer

Job Summary

We are seeking a proactive and technically driven SRE /
L1 Monitoring Engineer with 1 to 3 years of experience to join our core
digital infrastructure operations team. In this role, you will serve as the
first line of defense ensuring the high availability, security, and performance
of critical financial services and digital banking applications. You will be
responsible for real-time system monitoring, tracking alerts across modern
observability stacks, performing initial triage on infrastructure bottlenecks,
and managing API traffic performance. This is an excellent opportunity for an
early-career engineer looking to scale their skills in a high-volume, secure
cloud infrastructure workplace. [1]

Key Responsibilities

L1 Infrastructure Monitoring & Alerts
- Real-time
Surveillance: Actively monitor production environments, enterprise
dashboards, and telemetry feeds using toolsets like Datadog, Dynatrace,
and Grafana to spot anomalies before they impact end-users. [1, 2, 3]
- Alert
Triage:



Acknowledge, validate, and categorize incoming infrastructure,
database, and application alerts generated by Prometheus and
application performance monitoring (APM) agents using predefined Standard
Operating Procedures (SOPs). [1, 2, 3, 4, 5]
- Incident
Escalation: Document incident details clearly in the ticketing system
and swiftly escalate unresolved P1/P2 issues to L2 engineers or
specialized DevOps teams with complete log snippets and context.

Application Delivery & API Traffic Management
- Nginx
Operations: Monitor web server logs, verify reverse proxy
configurations, and troubleshoot basic traffic routing or SSL/TLS
certificate errors. [1, 2, 3]
- API
Gateways: Use Apigee to monitor API proxy performance, track
error rates (5xx/4xx codes), track latency spikes, and check developer
portal connectivity. [1, 2, 3, 4]
- Kubernetes
Support: Monitor cluster health, inspect pod statuses, view
appli

📌 SRE (Airoli)
🏢 SID Global Solutions
📍 Airoli