12 Aug
|
Vanderlande Industries
|
Pune
12 Aug
Vanderlande Industries
Pune
Job Title
Global HR Technology Specialist
Job Description
Global HR Technology Specialist – Workday HCM Core & Absence | Pune, India | Full time
If you are passionate about HR technology, Workday, and delivering exceptional HR services while driving continuous improvement, this could be the ideal opportunity for you.
Your Role:
As a Global HR Technology Specialist – Workday HCM Core & Absence, you will be responsible for the day-to-day support, administration, and continuous improvement of Workday HCM Core and Absence processes within Vanderlande's Global HR Service Delivery model. Acting as the Tier 2 functional expert, you will resolve complex Workday issues, enhance operational efficiency, and collaborate with HR Technology Consultants, HR Operations, ICT, and global stakeholders to deliver stable, compliant, and user-friendly HR services.
Join our Global HR Technology team and contribute to enhancing the employee experience through efficient Workday operations and continuous service improvement.
What you will do/Key Responsibilities:
- Own and manage Workday-related incidents, service requests, and inquiries, ensuring resolution within agreed SLAs.
- Act as the Tier 2 escalation point for complex cases related to Workday HCM Core and Absence.
- Resolve issues involving employee data corrections, rescinds, cancellations, organizational changes, and cross-functional HR transactions.
- Perform specialist Workday activities, including role management, security-related support, and complex employee lifecycle transactions.
- Support Workday operational stability while ensuring compliance with established service delivery processes.
- Monitor and maintain employee data quality within Workday.
- Perform root cause analysis for recurring issues and implement corrective improvements.
- Support Workday releases, enhancements, testing cycles, hypercare activities, and process improvements.
- Assist with system updates, location creation, help text maintenance, and approve
📌 Global HR Technology Specialist (Pune)
🏢 Vanderlande Industries
📍 Pune