Job Description

WHAT YOU’LL DO
As a Process Expert-AR (B2C Stores), you will act as the subject matter expert (SME) for a specific process and closely collaborate with Global Process Owner and Process Lead to evaluate the efficiency of the process, identify inconsistencies and revise processing techniques (e.g. automation) as needed to improve AR processes and maximize productivity. responsibilities, including performance management and salary conversations.
Key Responsibilities:
- Secure Accounting processes (Work in a process-orientated manner and around atomization to secure accounting processes, catch and resolve exception cases)
- Administer and follow-up IT incidents occurring in the AR processes
- Analyse (Work with automated data outputs, analyse, align with stakeholders and submit for handling)
- Balance sheet / Accounts receivables reconciliations and reporting
- Bank management (Responsible for omni bank accounts – reconciliation, transfers, approval of outgoing payment files)
- Closing activities and valuations (Month and year end reconciliations)




- Billing management (including set up of customer master data and manage dunning processes for B2B customers)
- Secure 100% sales integration between POS, SAP CAR and SAP ECC
- Handling of second line customer queries
- Supports team in complex client cases or issues
- Monitor AR processes, supported by RPA, and perform issue resolution as required
- Support audit, global/regional/local
- Monitoring accuracy of the sales flow in the ERP system
- Act as subject matter expert (SME) for process documentation of your specific process (e.g. Card and Cash Apps, Cash In Transit, GCMC etc)
- Sets and oversees the maintenance of the specific SSC AR process following global policies and standards and monitors adherence
- Get understanding of stakeholders’ requirement, collecting data, delivering analysis, problem resolution and support recommending options
- Identify process specific improvement initiatives, analyze an

📌 AR Process Expert-C Stores (Bengaluru)
🏢 H&M
📍 Bengaluru