MetricsDetailsSales - Daily calling BenchmarkTotal Sales calls per day 75 to month 1800. ( Call quality covering the required metrics of Net take home,Processing fees,Interest rate ranges and also perks of Women's PL explained and covered in the entire call.)Coversions rate & Ticket sizeConversion to calls at 1% . Average ticket size - 3.36 lacsReports submissionSummarising daily calling report and feedback to be shared promptly. Acting on call feedback to be on priority.TrainingTelecaller has to complete all HR related trainings on time.Audit & ComplianceFollow complete process of Audit and compliance and process as per requirements of covering right metrics.Customer ComplaintsNIL complaints
📌 Associate - Tele Collection (Chennai)
🏢 equitas small finance bank
📍 Chennai
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