Skill required: Learning - Learning Delivery Operations
Designation: Learning Operations Manager
Qualifications:Any Graduation
Years of Experience:13 to 18 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? We are seeking a skilled and passionate Instructional Design Manager with a robust foundation in adult learning theory, instructional design best practices, and digital learning solutions.
This role is responsible for leading the design and development of high-impact learning experiences that are engaging, effective, and aligned to client goals. You will collaborate closely with learning strategists, delivery leads, content developers, and client stakeholders to bring learning programs to life — grounded in learning research and designed for measurable performance improvement.
Also the lead would be responsible for managing a team of Operations Lead, Team Lead and Scheduling Analysts which can vary by location. Also responsible for monitoring the operations to achieve service level agreements and serve as an escalation point to resolve client issues.
Ensure successful delivery of learning solutions and review their effectiveness and applicability.
What are we looking for? •Working in ANZ shift
•Nice to have industry experience in Retail/FMCG
• 12–15 years of experience in instructional design, learning des