Key Responsibilities:
- Reception and Client Interaction
- Greet clients, visitors, and guests in a warm and professional manner.
- Direct visitors to the appropriate departments or individuals in the organization.
- Ensure that clients' needs are met and assist them with any inquiries they may have.
- Handle incoming calls, provide relevant information, and transfer calls to the appropriate team members.
- Administrative Support
- Manage and maintain the front desk area, ensuring it is always tidy and welcoming.
- Receive, sort, and distribute mail and packages to relevant departments.
- Coordinate with internal teams for scheduling meetings, conference rooms, and appointments.
- Assist with office supplies management, inventory tracking, and ordering supplies when necessary.
- Appointment Scheduling
- Schedule appointments for clients, team members, and management as required.
- Maintain accurate and up-to-date records of appointments and meetings.
- Send reminders and follow-up notifications to clients regarding their appointments.




- Customer Service & Relationship Management
- Ensure an excellent client experience by providing responsive and productive customer service.
- Handle client requests and concerns promptly and escalate issues to the relevant departments when needed.
- Assist in maintaining positive relationships with existing clients and help onboard new clients.
- Data Entry & Record Keeping
- Maintain and update client databases, ensuring all information is accurate and confidential.
- Prepare and file documents and records as needed.
- Assist with organizing and maintaining internal documents and reports.
- Support to Other Departments
- Provide administrative support to other departments as needed (HR, Finance, etc.).
- Assist with event planning, office coordination, and ad-hoc tasks when required.
- Help with managing office meetings, training sessions, and company-wide activities.
- Office Security & Safety
- Ensure the security of the office by

📌 Front Office Executive (Ernakulam)
🏢 FINOVEST GROUP
📍 Ernakulam