Who we are

Blend-ed Learning Cloud is a contemporary, AI-powered Learning Management System (LMS) designed for organizations that prioritize engagement, scale, and simplicity in training. From fast-growing startups to established enterprises, our platform powers learning experiences that help people grow faster and smarter.

We’re a bootstrapped, product-focused team that believes in thoughtful growth, continuous improvement, and long-term relationships — both with customers and our teammates. With clients across the globe and industries like healthcare, education, and enterprise software, we’re on a mission to make online learning deeply human and incredibly effective.

We work with a mix of onsite and hybrid team members. We believe in clarity, autonomy, and results — not micromanagement.

About the role

We're looking for a proactive Customer Success Manager (CSM) to own the post-sale relationship with our customers — making sure they’re not just satisfied but deeply successful.

You’ll be the go-to person for customer communication, onboarding, and platform health.



Whether it’s checking in with a customer about their latest course launch, guiding them through features they’ve never used before, or coordinating with the tech team to resolve an issue — you’ll make sure customers feel supported, heard, and empowered.

Your work will directly influence customer retention, satisfaction, and the success of LMS rollouts across dozens of teams.

This role is onsite or hybrid, depending on your location and preference. Our clients span multiple time zones, so flexibility is key.

Who we’re looking for

We’re not hung up on your resume, degree, or years of experience. We care about your skills, attitude, and clarity in communication.

You’re a relationship-builder with a knack for tech. You love being the person clients trust and turn to when they need answers or ideas. You’re proactive — you don’t wait for something to break before you check in. You find satisfaction in creat

📌 Customer Success Manager (Kozhikode)
🏢 Blend-ed
📍 Kozhikode