MySQL is a role working in an operations team of MySQL DBA’s in the delivery of high-quality business services to both cloud hosted, as well as remotely managed Data Intensity customers.

Together with:
- The position is responsible for the administration of MySQL environments across the globe within a matrix support and management model.
- Responsible for oversight of ticket queue and SLA performance.
- Support the several database service models including Cloud and RMS services for the DI customer base within a 24x7 rotating shift model.
- Contribute to the resolution of database-related issues and outages.
- Work with the DI monitoring team, responsible for overseeing, maintaining, and improving database monitoring to include proactive responses to prevent database related issues, while at the same time predicting future expansion needs via trending analysis.
- Responsible for managing and delivering multiple projects within expected due dates, ensuring to keep all parties involved informed of progress.
- Coordinate work between multiple global teams.




- Communicate within cross-functional and global teams for optimal performance.
- Support and follow the DI Change Management process and procedures.
- Support and follow the DI P0 and P1 escalation process.
- Support and follow the DI security management program and policy.
- Support and participate as needed in the Data Intensity RCA (Root Cause Analysis) process.
- Responsible for evaluating patching requests, communicating constraints, risks, issues and timelines for deployment.
- Responsible for customer communications including ticketing system, email, direct person to person phone interaction, as well as participation in conference calls, and in some cases providing leadership of customer interaction in conference calls and other communications.
- Work on other functions and duties as assigned.

In combination with:
- Bachelor's degree in Computer Science, Management Information Systems, or related field pref

📌 MYSQL Database Administrator (Hyderabad)
🏢 data intensity
📍 Hyderabad