Job Purpose
The job holder is a key member of a team, responsible for creating and managing Aditya Birla health Insurance network of hospitals, clinicians and other healthcare providers within a defined geographical region, ensuring customers are able to readily access high quality, cost effective, customer focused healthcare when they need it. The team is charged with the development, maintenance and management of a recognised provider network within its allocated region.

The job holder will own the end-to end relationship with allocated healthcare providers within their geographical region. This will include the negotiation and management of recent and existing provider contracts to improve the quality and value of services available to Aditya Birla customers including cashless direct settlement.

The job holder will work closely with the rest of the Customer Services and Operations team, and across the business to ensure the timely delivery of high value, high quality services to Aditya Birla’s customers.
Job Context & Major Challenges
Job Context & Challenges:

Challenges –





Distribution: How we create specific distribution models to penetrate different market segments remains a challenge. Motivation to channel partners to place business with the co. Activate and manage agent based distribution channel across the country

Long term and short term strategic plans to increase the market share and profitability in line with the company’s business objectives.

Identifying new segments, structure offerings, and value enhancers apart from creating differentiators’ remains a big challenge for the company’s growth. Meeting varied client’s expectation in terms of solutions, pricing and operational support remains a challenge.

Build and further enhance relationships with key customers and partners alike.

Build the vertical in line with the leadership teams expectation of having the group benefits team contributing substantially to the bottom-line in years to come

Key Cha

📌 Lead OPD Claims (Thane)
🏢 Financial services
📍 Thane