At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.

With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.

If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.

Job Description

POSITION SUMMARY

Owens & Minor is looking for an Associate System Support Engineer to join the NOC team responsible for monitoring and maintaining over 2000 servers and 3000 network devices located in Owens & Minor locations globally.



The Associate System Support Engineer is part of a collective team of engineers which troubleshoot and resolve routine and complex network, server, and OS issues and alerts in a timely and productive manner while maintaining target system uptimes.

ESSENTIAL JOB FUNCTIONS:
- Monitor production and non-production systems are located at Owens & Minor offices, data centers, distribution centers, and warehouses.
- Having experience of solarwinds, juniper Mist, Meraki, ServiceNow tools.
- Respond to alerts and event-generated incident tickets effectively and efficiently. Create and use Knowledge Base Articles to investigate, diagnose, and resolve incidents.
- Escalate complex incidents to Networking, Server, and other resources in accordance with established processes and procedures.
- Review and update status of incidents in ticketing system.
- Create trouble tickets with carriers for circuit issues.
- Interface with internal IT groups and business units as needed to achieve incident or problem resolution.
- Support the Major

📌 NOC Engineer-4 (India)
🏢 Owens & Minor India
📍 India