Job Description:

Key Responsibilities

A. RTO (Vehicle Registration) Management

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Documentation & Submission: Manage and process all required documents for current vehicle registration with the respective RTOs (Ranchi, Koderma, Hazaribagh, Ramgarh, etc.).

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Compliance: Ensure complete adherence to all RTO rules, regulations, taxes, and fees for different vehicle categories and customer types.

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Liaison: Act as the primary liaison between the dealership, the customer, and RTO authorities to facilitate timely inspections, clearances, and the receipt of Registration Certificates (RC).

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Record Keeping: Maintain meticulous digital and physical records of all registration files, tracking status and reporting progress to the General Manager and Sales team.

B. Insurance Policy Management

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Policy Expertise: Maintain expertise in handling motor insurance policies and renewals, understanding different plans (e.g., comprehensive, third-party) and the products offered by various partners.

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Sales Support:



Coordinate with the Sales team to ensure every vehicle is delivered with a valid insurance policy.

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Renewals & Claims: Manage the insurance renewal database, contacting customers for timely renewals, and assisting the service team with basic claim documentation support when necessary.

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Revenue Generation: Drive revenue by promoting value-added insurance products, accessories, and warranty packages.

C. Coordination and Administration

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Financial Reconciliation: Work with the accounts team to reconcile RTO-related expenses (fees, taxes) and insurance premiums, ensuring accurate financial reporting.

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Issue Resolution: Promptly resolve any discrepancies or challenges that arise with RTO documentation or insurance policy issuance.

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Team Coordination: Maintain strong coordination skills to work effectively with the Sales, Accounts, and PDI (Pre-Delivery Inspection) teams to align on delivery schedules.

📌 RTO and Insurance Incharge (Ranchi)
🏢 RECEX
📍 Ranchi