We’re looking for a hands-on, detail-oriented Fulfillment Partner who thrives in a quick-paced workplace, loves solving problems quickly, and can work closely with both operations and tech teams to improve efficiency and automation.

What You’ll Do
- Monitor daily booking, cancellation, and refund queues
- Coordinate with fulfillment partners to resolve operational issues
- Identify opportunities for automation and collaborate with the tech team to execute them
- Support the Business Development (BD) and Tech teams with travel domain knowledge
- Prepare reports, dashboards, and analytical insights for process optimization
- Assist during critical issues, ensuring smooth and timely resolutions

Requirements
Core Experience
- 5+ years experience in travel operations
- Strong knowledge of airline booking, ticketing, amendments, cancellations, and refund processes
- Deep expertise in GDS systems (e.g., Amadeus, Sabre, Galileo)





Technical Skills
- Proficient in Excel (VLOOKUP, pivot tables, formulas, reporting)
- Ability to perform data analysis and create operational insights
- Experience identifying process gaps and proposing automation ideas

Soft Skills
- Strong coordination and communication abilities
- Quick problem-solving mindset; able to act fast under pressure
- Ownership-driven, reliable, and comfortable handling critical real-time issues
- You believe: fast = trust, and clarity = conversion

Benefits
Work with a tight-knit team that values speed, precision, and innovation

Be part of a company that has shaped how travel feels for millions of users

Opportunity to influence process improvements with real impact

📌 5 Yrs Exp In Travel Industry (Bengaluru)
🏢 Neorealm
📍 Bengaluru