Delivery is a very exciting time for customers who are preparing to take ownership of their Tesla. The Delivery Operations Specialist serves as a liaison between the local delivery and supporting teams to consistently and professionally prepare for customer deliveries. This position has a direct impact on our delivery promise as customers take ownership of their new vehicles.
What You’ll Do
- Oversee and coordinate administrative responsibilities at the delivery center
- Monitor and manage pipeline flow and appointment calendars to ensure an accurate and efficient delivery process.
- Prepare, print and process delivery documents in an accurate and timely fashion
- Work cross-functionally with other sales operations teams to verify sales orders, contracts and registration documents for accuracy.
- Record information and ensure data quality in our systems
- Work with other departments such as service and logistics to coordinate vehicle shipment and prep
- Develop and implement best practices to provide a superior ownership experience and reflect Tesla brand values
- Other responsibilities: Perform other related duties as assigned, based on the business need
Requirements
What You’ll Bring
- Excellent organization and communication skills
- Comfortable working in a rapid paced environment
- Proven ability to work well with others in a team
- Self-starter who is goal-oriented and highly motivated
- Superior attention to detail
- Willingness to work on a flexible schedule, according to activity volume
- Ability to work across multiple systems
- Related automotive and registration experience preferred
- Administrative and customer-facing experience preferred
- At least 3 years relevant experience
- Business level of English skills and other local languages
- Valid driver license holder
Benefits
Tesla is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to any factor, including veteran status a