Job Description:
Job Summary:
The IT Systems Administrator is responsible for managing and maintaining operating systems,
software packages, and databases, as well as addressing customer queries and troubleshooting
issues. This role involves monitoring server applications, performing beginning and end-of-day server
activities, and ensuring effective document verification using the latest technology.
Key Responsibilities:
Operating Systems:
Manage and maintain various Windows operating systems (XP, Vista, Seven, Eight, Ten, Eleven) andIT
Android devices.
Software Packages:
Proficient in using and troubleshooting Microsoft Office suite (Word, Excel, PowerPoint).
KYC Operations:
Conduct document verification using the latest technology.
Scrutinize forms, verify, and open accounts in DP and KYC back office.
Modify KRA & CKYC uploads in relevant software.
Database Management:
Handle SQL databases (SQL 2008, 2012) including creation, backup, and restoration.
Odin Software:
Install and manage Odin Manager software.
Install and configure various roles such as Admin, Chief, Diet,
Dealer, WebAdmin, Aero.
Server Management:
Perform Beginning of the Day (BOD) and End of the Day (EOD) activities for servers.
Monitor applications and server performance.
Customer Support and Troubleshooting:
Address and resolve customer queries and issues.
Troubleshoot trading software including Odin, web-based platforms, and mobile applications like
Wave.
Remote Tools:
Utilize remote tools such as Team Viewer, Any Desk, LogMeIn, Go to Assist, and Sectona for remote
support.
Ticketing Tools:
Manage and respond to tickets using Zoho.com and Zen desk.
Qualifications:
Proficiency in managing multiple versions of Windows operating systems and Android.
Advanced knowledge of Microsoft Office suite.
Experience with KYC processes and document verification technology.
Expertise in SQL database management.
Familiarity with Odin Software and related configurations.
Solid understanding of server m
📌 IT System Administrator for Mumbai
🏢 RECEX
📍 Mumbai