Job Summary

Roles & Responsibilities
- Customer Engagement & Stakeholder Management
- Stakeholder Identification & Communication Strategy: Identify all relevant stakeholders and create a strategy to ensure regular, transparent communication.
- Periodic Reporting: Engage with stakeholders for updates on project progress, risks, and deliverables.
- Expectation Management: Document requirements, align them with business goals, and ensure transparent communication about realistic deliverables.
- Feedback Mechanisms: Collect, analyze, and incorporate feedback to optimize project delivery.
- Escalation Management: Establish a protocol for timely resolution of escalations and conflicts.
- Delivery Excellence
- Change Management: Maintain a structured approach to scope, resource, and timeline changes with proper documentation and approval.
- KPI Tracking & Reporting: Define KPIs, monitor progress, and ensure alignment with organizational goals.
- Quality Assurance: Regularly audit processes and outcomes to adhere to predefined quality standards.
- Process Improvement: Implement Agile,



Lean methodologies, and best practices for continuous enhancement of delivery processes.
- Team Management & Development
- Talent Strategy: Hire, mentor, and train team members to build a robust, future-ready team.
- Recognition & Feedback Culture: Establish systems for performance reviews, constructive feedback, and employee recognition.
- Succession Planning: Identify and nurture high-potential employees for leadership roles.
- Skill Development: Drive upskilling initiatives through training programs and certifications.
- Technical Leadership
- Solution Development: Oversee the design and implementation of scalable, high-impact technical solutions.
- Cloud & DevOps Expertise: Utilize tools like Terraform, Docker, and Kubernetes to manage infrastructure and deployments.
- AI/ML Integration: Leverage AI/ML frameworks for innovation in data processing and decision-making.
- Technology Evaluation: Se

📌 Atlassian Admin (Chennai)
🏢 Maveric Systems
📍 Chennai