Solid academics, Need from Hyderabad locations. Candidates from plastic industry background with 5-7 yrs experience. Experience can be in plant or CQ or RQ is ok. A lesser experience is also fine but should be from Plastics
Department: Quality
Compensation Level: IV Scope of Responsibility: Corporate
No. of direct Reportees: Nil Reports to: VP – Quality &
Academy
Job Purpose: Assists in ensuring implementation of all aspects of Product Quality Assurance
and Quality System Requirements
Key Accountabilities/Responsibilities: Customer Complaints handling and Management:
• Reviewing customer complaints on weekly basis with plants for
• Ensuring on time registration and closure of complaints
• Review of correctness and completeness of the information in CAPA.
• Verify implementation of actions taken against CC in QR, QI and SQI
category.
• Have track of actions implemented against customer complaint.
• Assist plants in resolving any issues related CCH tool.
• Circulate monthly summary report by 05th of every month.
analyse
complaint trends to identify recurring issues and implementing
preventive measures.
Outside Testing Management:
• Co-ordinating and managing testing activities that are outsourced to