Java Application Support Engineer (L2/L3) – Insurance Domain
Experience: 2–4 Years
Location: Jaipur (Onsite)
Employment Type: Full-time
Notice Period: ⤠30 Days
We are seeking a Java Application Support Engineer (L2/L3) who will support and enhance a business-critical application for a client in the Insurance domain.
This role requires a strong backend Java developer mindset combined with hands-on experience in production support, incident management, bug fixing, and minor feature enhancements. You will work closely with business users, QA, and senior engineers to ensure system stability and continuous improvement.
Key Responsibilities
• Provide L2/L3 application support for Java-based enterprise applications
• Investigate, debug, and resolve production incidents, defects, and performance issues
• Perform root cause analysis (RCA) and implement permanent fixes
• Handle incident tickets, change requests, and service requests within defined SLAs
• Implement bug fixes and small-to-medium feature enhancements
• Support business users and client stakeholders with technical clarifications
• Work on REST APIs, backend logic, and database-level issues
• Assist in deployments, patch releases, and hotfix roll outs
• Maintain technical documentation and support run books
• Take ownership of assigned modules and ensure production stability
Requirements
Required Technical Skills
• Strong experience in Java (Core Java, OOP)
• Hands-on experience with:
• Spring Framework / Spring Boot
• RESTful Web Services
• Hibernate / JPA
• Experience supporting JSP-based applications and Spring Web Flow
• Strong working knowledge of RDBMS:
• MSSQL (preferred)
• MySQL
• PostgreSQL
• Ability to analyse logs, stack traces, and database issues