Full-time

Description

About Birdeye
Birdeye is the leading agentic marketing platform for multi-location brands.
Companies like H&R; Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations — from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level — responding to reviews, updating listings, publishing content, and driving conversions.
Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list — appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands.

Role Summary:
As a Business Listings Coordinator, you will play a critical role in ensuring the accuracy, visibility, and strategic management of our clients’ online business listings across various platforms. You will act as the primary contact for listing maintenance, issue resolution, verification processes,



and strategic consulting. This role requires a detail-oriented skilled with a strong grasp of digital reputation management, SEO, and platform-specific best practices.

Key Responsibilities:
Listings Management:
- Perform additions, changes, and deletions of business locations using a Customer-provided Source of Truth (SOT).
- Maintain accurate and up-to-date listings across all relevant platforms.

Suspension & Duplicate Resolution:
- Proactively monitor listings for suspensions, duplicates, and publisher suggestions.
- Resolve issues promptly to maintain listing integrity and visibility.

Verification Support:
- Advise on and manage listing verification across platforms (Google, Apple, Bing, Meta, etc.), including bulk verification.
- Ensure timely and accurate completion of verifications to support client needs.

Ongoing Audits:
- Conduct regular audits of active listings to identify d

📌 Business Listing Specialist (Gurugram)
🏢 Birdeye
📍 Gurugram