Business Function:
Group Technology and Operations (T&O;) enables and empowers the bank with an effective, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O;, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Key Requirements
Key Accountabilities:
- Possess analytical skill to analyse trends in CBG and IBG operations
- Understand of Ops products
- Should be able to build dashboard on Tableau based on data dump
- Work with large datasets, distributed Big Data Platforms for a variety of advanced analytics solutions across the bank ranging from recommendation engines, propensity models, customer segmentation, Graph models
- Engage with business and product teams to formulate problems and create solution framework
- End-to-End execution from data collection, analysis, feature engineering, model development, implementation (including testing) and monitoring
- Drive the testing and deployment of the machine learning products into production
- Excellent pattern recognition and predictive modelling skills
- Understand the Product Journeys and help business to improve the customer experience
- Drive insight led actionable to help achieve business targets
- Support business in meeting the Budgets through Analytical Insights; support stakeholders in Business Reviews
- Ability to create high quality documentation such as process maps & project plans
- Ability to work collaboratively with diverse stake-holder and obtain their agreement on any enhancements / gaps identified
- Ability to manage multiple projects across Operations team
- Prepare and deliver training materials for the project, provide training to the operation staffs to ensure proper knowledge transfer.
Experience:
- 5-7 years of post-qualification experience in related field. Worked in Performance & business mo
📌 Senior Associate, Specialist, Operations, Project Management, Corporate Banking, Technology and Operations (Mumbai)
🏢 DBS Bank
📍 Mumbai
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