12 Aug
|
Rubiscape
|
Pune
About the Role
As a Key Account Manager at Rubiscape, you
will own a portfolio of named enterprise accounts and be the primary
relationship holder responsible for driving platform adoption, expansion
revenue, and executive alignment across the full Rubiscape suite — from
RubiFlow data pipelines to RubiAI agentic decisioning. You will operate at the
intersection of consultative sales, customer success, and business value
delivery, working hand-in-hand with solution engineers and delivery teams to
ensure your accounts realise measurable outcomes from their Rubiscape
investment. This role is central to Rubiscape’s growth engine: expanding wallet
share within existing Fortune 500 relationships while maintaining Net Revenue
Retention (NRR) above 120%.
Key Responsibilities
· Own end-to-end account plans
for 8–12 named enterprise accounts, covering expansion roadmaps, stakeholder
maps, risk registers, and executive engagement calendars.
· Drive cross-sell and upsell of
all six Rubiscape Studios (RubiFlow, RubiStudio, RubiSight, RubiAI,
RubiThings,
Business Workbench) by mapping platform capabilities to evolving business
priorities.
· Facilitate quarterly business
reviews (QBRs) with C-suite and VP-level stakeholders, presenting value
realisation metrics, adoption benchmarks, and forward-looking roadmap
alignment.
· Manage the complete commercial
lifecycle — contract renewals, expansion orders, multi-year agreements — in
close coordination with legal, finance, and executive sponsors.
· Maintain a healthy pipeline of
expansion opportunities within the existing account base, forecasting
accurately in CRM and contributing to monthly revenue closes.
· Act as the internal voice of
the customer, channelling account-specific product feedback to the product and
engineering teams to influence the Rubiscape roadmap.
· Collaborate with the Customer
Success and Qualified Services teams to ensure
📌 Key Account Manager (Pune)
🏢 Rubiscape
📍 Pune