Mindtickle is the leading AI-powered revenue enablement platform that combines on-the-job learning and deal execution to drive behavior change and get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product.
Our commitment to innovation has also earned us the "AI-based Sales Solution of the Year" award in the 8th annual AI Breakthrough Awards program (PR Newswire), and a Gold Stevie Award for Sales and Customer Service (Mindtickle)- recognition of our dedication to both product excellence and outstanding customer support.
Job snapshot
As a Product & Engineering Operations Manager at Mindtickle, you will play a pivotal role in steering our organization’s growth trajectory. This is an prospect to make a significant impact on our company’s strategic direction and contribute to our ongoing success in the dynamic world of technology and innovation.
POSITION RESPONSIBILITIES
1. Strategy Deployment and Execution
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Own the overall Roadmap planning exercise.
Ensure that the roadmap vision is aligned and an execution plan is in place to ensure initiatives are planned, prioritized, released, and communicated effectively.
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Integrate customer feedback, support data, and product usage signals into the prioritization process, using tooling where possible to reduce manual synthesis.
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Plan, track, and measure Goals in R&D.; Ensure goals are aligned with leadership, updated on a cadence, and risks are called out proactively.
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Set up automated dashboards and alerting so risks and blockers surface between review cycles, not just during them.
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Run horizontal initiatives to bridge process gaps. Identify gaps in the current ‘As-Is’ process, suggest corrective actions, and work with teams collaboratively to deploy them.
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Ensure that product and engineering managers have the right tool stack and are using it efficiently. This includes evaluating new tools (inc