We are seeking a proactive and
result-oriented Inside Sales Executive to support our sales team by managing
and qualifying inbound and outbound leads. The role involves engaging with
potential customers, validating leads, and scheduling appointments for the
field sales team, ensuring effective conversion of opportunities.
Key Responsibilities
· Lead Management & Qualification:
· Reach out to assigned leads via
phone/email.
· Understand customer
requirements and validate the quality of leads.
· Categorize and prioritize leads
based on potential.
· Appointment Setting:
· Coordinate with prospective
customers to schedule meetings or product demonstrations.
· Align appointments with the
availability of the sales team.
· Customer Communication:
· Maintain professional and
persuasive communication with prospects.
· Clearly articulate product
value propositions.
· CRM Management:
· Accurately update and maintain
all interactions, lead status,
and follow-ups in the CRM system.
· Ensure data integrity and
timely reporting.
· Coordination with Sales Team:
· Work closely with field sales
representatives to ensure smooth handover of qualified leads.
· Follow up on lead progress and
feedback.
· Follow-ups & Conversion Support:
· Conduct timely follow-ups with
leads to maintain engagement.
· Support the sales team in
improving conversion ratios.
Requirements
· Strong verbal and written
communication skills in English
· Proficiency in South Indian
languages (Tamil, Telugu, Kannada, or Malayalam) is preferred
· Good interpersonal and
convincing skills
· Ability to handle high-volume
calling and multitask effectively
· Basic knowledge of CRM tools
and data management
· Strong organizational and time
management skills
Preferred Attributes
· Prior experience in inside
sales, tele-calling, or lead generation