Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.
The Role
At Kyndryl, we are looking for a Servicenow HRSD Developer who will be a key member of the ServiceNow HRSD product team and will be responsible for implementing platform solutions that are aligned to the overall platform design principles and strategy. As a key core member of the team, the candidate will be working alongside the Solution Architect, Technical Lead and other Developers within the team in a highly collaborative setting.
Key responsibilities:
- Building a trusted partnership with Product Owners and Developers
- Overseeing product backlog delivery (enhancements & projects)
- Understands the product’s business needs in high-level and provides technical consulting relevant to those needs
- Align with business priorities owned by Security Operations Product owner (e.g compliance)
- Liaises with Solution Architects for architectural guidance
- Overseeing the requirements collection and assists with effort estimates, where appropriate
- Liaises with Testing activities for quality assurance
- Keeps up to date with the ServiceNow roadmap for their respective modules
- Implement user stories and peer reviews to support other developers. Takes ownership of complex business requirements and works them to completion guiding the organisation.
- Supports Administrators in case of expert help required to solve production issues with the product
- Ensures reusable Knowledge is captured as part of project & enhancement delivery
- Lead