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Job Category
Customer Success
Job Details

About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce.

About the Role
The AI Technical Architect operates at the intersection of strategy and execution — acting as both a Strategist, shaping the long-term technical vision for AI adoption, and an Orchestrator, coordinating people, systems,



and processes to turn that vision into working solutions. This role is central to designing, scaling, and governing AI and Agentforce-driven architectures across the delivery organization, ensuring technical decisions align with business outcomes and customer value.

Key Responsibilities
Strategist Mindset
- Define and evolve the technical architecture strategy for AI initiatives, aligning with broader business and platform roadmaps.
- Evaluate emerging AI technologies (LLMs, agentic frameworks, automation platforms) and recommend where they create differentiated value.
- Partner with delivery, product, and engineering leadership to translate business goals into scalable, secure, and maintainable AI architectures.
- Establish architectural standards, patterns, and best practices for AI solution design across teams.
- Assess technical risk, feasibility, and total cost of ownership for proposed AI initiatives.

Orchestrator Mindse

📌 Agentforce Technical Architect( Salesforce exp is a must) (Bengaluru)
🏢 salesforce
📍 Bengaluru