Team Summary

Our Digital Solutions team is more than a traditional IT organization. We are a team of passionate, cooperative, agile, inventive, customer-centric, results-oriented problem solvers. We are intellectually curious, love advancements in technology, and seek to adapt technologies to drive Staples forward. We anticipate the needs of our customers and business partners and deliver reliable, customer-centric technology services.

Role Summary

We are seeking a certified Scrum Master to lead and serve Agile teams in the GCC, facilitating the delivery of high-value outcomes through Scrum and SAFe practices, continuous improvement, and team empowerment. The Scrum Master facilitates ceremonies, removes impediments, coaches team members and Product Owners, and drives meaningful delivery metrics using tools such as Jira and EazyBI. This role supports 1–3 teams across India and US time zones and is increasingly expected to provide team-level Agile coaching to raise delivery maturity — a deliberate first step on the path toward an Agile Team Coach role.

Duties & Responsibilities





Facilitating

• Facilitate all Scrum ceremonies — Team Sync, Sprint Planning, Refinement, Sprint Review / Demo, and Retrospective — ensuring purpose, participation, and clear outcomes.

• Lead PI Planning, iteration reviews, and cross-team syncs in SAFe environments.

• Remove impediments and shield the team from disruption so it can deliver predictably.

Coaching & Teaching

• Guide teams through Agile adoption and maturity using observation, feedback, and coaching conversations.

• Coach Product Owners and team members on backlog management, team dynamics, and Agile principles.

• Deliver lightweight workshops on Scrum, Kanban, SAFe ceremonies, and the Lean-Agile mindset.

Agile Metrics & Tooling

• Define and track Agile metrics such as velocity, predictability, cycle time, and flow efficiency.

• Use Jira and EazyBI to build dashboards that give the team and leadership visibility int

📌 Scrum Master (Chennai)
🏢 Staples India Business Innovation Hub
📍 Chennai