At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Could you be the full time DLP Manager in Bengaluru we’re looking for?
Your future role
Take on a new challenge and apply your technical and leadership expertise in a new cutting-edge field. You’ll work alongside proactive and collaborative teammates.
You'll play a key role in ensuring the successful execution of all activities during the Defect Liability Period (DLP) at the customer site. Day-to-day, you’ll work closely with teams across the business (such as project management, engineering, and customer relations), oversee the delivery of contractual obligations, and much more.
You’ll specifically take care of managing customer relations regarding all DLP-related activities,
but also ensure compliance with defined Key Performance Indicators (KPIs).
We’ll look to you for:
-
Acting as the first point of contact with the customer maintenance/operations representative during the DLP phase
-
Ensuring all DLP obligations are met in line with the contract
-
Coordinating training, materials, tools, and resources needed for DLP activities
-
Managing field modification implementation and ensuring compliance with DfQ cycle requirements
-
Conducting reliability management and growth activities
-
Overseeing defective material identification, repair loops, and warranty spares availability
-
Developing and executing the Project PI Management Plan
-
Overseeing warranty phase activities, including reliability growth reporting, Return of Experience (REX), and customer meetings
-
Ensuring proper allocation of costs related to DLP activities
-
Collaborating with
📌 DLP Manager (India)
🏢 ALSTOM
📍 India