Role Overview

We are looking for an experienced RTM Business Analyst with solid expertise in distributor operations, primary & secondary sales
processes, and Route-to-Market systems. The ideal candidate should have
hands-on experience in DMS/SFA implementations, distributor operations, and
driving insights through sales data.

Roles & Responsibilities

RTM Domain Expertise
- Deep understanding of
Route-to-Market processes across Primary & Secondary Sales.
- Strong knowledge of
distributor operations, including:
- Distributor Management
Systems (DMS)
- Field Force Automation
/ Sales Force Automation (SFA)
- Beat management, order
capturing via HHT
- Experience working with
FMCG/Consumer Goods distribution ecosystems.

Implementation & Project Delivery
- Lead and support
implementation of DMS/SFA systems, including hierarchy setup,
configuration, and rollout.
- Manage end‑to‑end
project lifecycle: requirement gathering â design â testing â deployment â
hypercare.
- Work with
cross-functional teams, vendors, and distributor partners for successful
implementation.





Analytics & Dashboarding
- Analyze primary &
secondary sales data across platforms to derive actionable insights.
- Identify trends,
patterns, and performance issues in distributor operations.
- Support creation of
dashboards, KPIs, and performance tracking mechanisms.

Issue Resolution & Continuous Improvement
- Identify repeated trends
in support tickets and define proactive action plans.
- Evaluate data flow and
interface architecture for enhancements and optimal design.
- Work closely with
business and tech teams to troubleshoot application/performance issues.

Additional Responsibilities
- Ability to think
independently and drive initiatives across multi-functional teams.
- Exposure to systems such
as Retailer Apps, HHT, DMS, SAP, and online sales channels (advantage).
- Contribute to RTM
analytics and support digital transformation in sales & distribution.

Requirements
Required Qualifications
- Minim

📌 RTM Business Analyst (Bengaluru)
🏢 Thoucentric
📍 Bengaluru