External Job Description

Primary Responsibilities

Business objectives
- Assist the Project Sales Team in conducting product trials and build inferences on Asian Paints product strength vis-à-vis products in the market
- Devise ways in which these product strengths can be communicated to the consumers and influencers.
- Conduct pre-painting site inspection, in office inspection and post painting site inspection for all fresh and repainting project sites
- Understand the requirements from Customer and propose the solutions based on site evaluation
- Conduct product sampling at the site based on the requirement
- Provide services to Landmark sites as per promised timelines
- Conduct regular supervision of ongoing sites along with Service Representative to ensure right product application practices

Site Warranties
- Coordinate proactively with Project Sales team about the details of the sites where warranty needs to be issued
- Conduct Post painting inspection and capture all relevant details like area, paint consumption, coverage etc. and issue site warranty certificate





Customer Complaint’s
- Investigate complaints reported at sites and resolve within the defined timelines
- Conduct customer complaints analysis and share the findings with Project Sales, Research and Technology and Marketing function to avoid reoccurrence

Quality Assurance
- Conduct random checks of draw down tinting process at godowns and ensure shade compliances
- Conduct site inspection to verify actual application process against the recommended process
- Provide training to sampling painters on application process for all products

Training
- Develop modules and conduct product trainings for Contractors, Painters, Site Supervisors and Engineers as per requirement
- Coordinate with different functions and ensure completion of trainings organized by Marketing function
- Brief the Project Sales team on the technical aspects of all existing and new products

Market Intelligence
- Conduct product tri

📌 Executive N (Surat)
🏢 Asian Paints
📍 Surat