Job Title: Customer Support Intern (Cashless Operations)

Role Overview:
We are looking for a Customer Support Intern/Fresher to join our Cashless team and assist in handling customer queries related to our cashless services. The ideal candidate should be smart, proactive, and a quick learner, with strong communication skills and the ability to resolve customer concerns efficiently.

Key Responsibilities:

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Respond to customer queries related to cashless transactions and services.

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Provide clear and accurate information to users through chat, email, or calls.

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Troubleshoot basic issues and guide customers through the resolution process.

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Escalate complex cases to the appropriate internal teams when required.

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Maintain a professional, empathetic, and solution-oriented approach while interacting with customers.

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Keep records of customer interactions and feedback.

Requirements:

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Graduate / Final-year student or recent fresher.

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Good communication and problem-solving skills.

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Comfortable handling customer conversations and queries.

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Basic understanding of digital payments or cashless systems is a plus.

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Smart, attentive, and able to think on their feet.

What You’ll Gain:

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Hands-on experience in customer support operations.

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Exposure to real customer problem-solving scenarios.

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Prospect to work closely with the Cashless Operations team.

Location: Jaipur, Rajasthan, India
Internship Type: Internship / Entry-Level

📌 Customer Support Intern (Jaipur)
🏢 Dreamcast
📍 Jaipur