Job Title: Project Manager

Division/Company/Entity: ASSA ABLOY Opening Solutions India Pvt. Ltd.

Location: Mumbai/Pune

Department: Sales

Reports to: Sales Head – SAARC (Commercial Projects)

Does this job have supervisory responsibilities? No

Position Summary

The Project Manager is responsible for end-to-end execution of commercial and infrastructure project business, ensuring contractual compliance, on-time delivery, quality installation, customer satisfaction, timely collection of payments and seamless coordination between internal teams and external stakeholders. The role acts as the central interface between customers, door OEM, sites, sales, vertical heads, supply chain, product management, specification teams, and factories.

Roles and Responsibilities:

1. Project & Site Management
- Manage projects from order handover to final installation and closeout
- Plan, monitor, and execute site activities in line with project timelines and specifications, makes adjustment as necessary to ensure successful completion.
- Coordinate with site teams, door OEM, installers,



contractors, and consultants
- Ensure compliance with safety, quality, and ASSA ABLOY standards
- Conduct site visits, progress reviews, and address on-site challenges proactively
- Create solid working relationship with different team to gain a deep understanding of the company’s products and its users

2. Customer Management & Escalations
- Serve as the primary point of contact for customers during project execution
- Handle customer escalations professionally and drive timely resolution
- Proactively identify project risks, resolution steps and escalation needs.
- Ensure customer expectations are aligned with scope, specifications, and timelines
- Lead coordination meetings with customers, consultants, and contractors
- Address common complaints for the target market and look for problems that need solving

3. Cross-Functional Interface Management
- Act as a key interface between:
- Sales & Ve

📌 Project Manager (Gurugram)
🏢 Assa Abloy
📍 Gurugram