A dynamic and fast-growing company specializing in AWS Managed Services, primarily
serving the SMB market but eager to scale into larger enterprise transformations. We’re
seeking an accomplished and goal-driven Zonal Sales Manager to drive regional
growth, build strategic customer relationships, and lead our regional sales team in
delivering high CSAT, recent customer acquisition, and business expansion across the
region.
Key Responsibilities:
Regional Sales Ownership: Own and achieve zonal sales targets, taking
accountability for revenue, customer acquisition , and CSAT for the assigned
region.
o Align closely with OEM Sales team
o Generate Funnel
o Track all regional opportunity and drive towards closure
o Accelerate programs which are launched from time to time
o New Logo acquisition
o Retain all current customer and Increase wallet share
o Maintain healthy bottom-line
o Own strategic accounts end to end
Team Leadership: Lead, mentor, and develop a high-performance sales team,
driving engagement, accountability, and success in a customer-focused
environment.
o Own Team numbers
o Track and mentor team
o Drive team number and help achieve goals
Customer Satisfaction (CSAT): Ensure high customer satisfaction, promoting
service adoption, value delivery, and relationship building to enhance overall
customer experiences.
o Be the customer Voice
o Identify issues proactively and engage
o Drive CSAT from Customer inside the various teams
o Engage all stakeholders to achieve customer satisfaction
New Customer Acquisition: Identify, engage, and acquire new customers,
especially in the enterprise and transformational services sector, to expand the
company’s customer base.
Regional OEM engagement
o Work closely with strategic OEM ( like AWS) and align with their team
o Work proactively to have great relationship with them
o Work on meeting goals defined by OEM
o Align and exchange numbers for reciprocal success