We're seeking a Principal ServiceNow (SNOW)
Architect to lead the architectural design and strategy for a greenfield
workflow automation project at a top-tier technology company. This role will
serve as the principal technical authority, ensuring the solution leverages the
ServiceNow Yokohama release to streamline the end-to-end Concept to Market
business process, maximizing platform configurability, integrating AI via Now
Assist, and ensuring scalability for enterprise needs.

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Responsibilities:
- Act as the lead architect
and subject matter expert for the ServiceNow solution, overseeing
end-to-end design from initial discovery to deployment and adoption.
- Conduct technical design
and architectural planning, including data models, workflows,
integrations, UI customizations, and AI enhancements using Yokohama
features.
- Translate high-level
business requirements into comprehensive technical designs, evaluating and
recommending optimal use of platform capabilities like App Engine, Flow
Designer, Integration Hub, UI Builder, and Now Assist.
- Lead solution design
workshops,



presentations, and reviews for technical and non-technical
stakeholders, including senior executives and client's IT teams.
- Guide and mentor
cross-functional teams (e.g., workflow consultants, integration
developers, UI builders, Now Assist specialists) on ServiceNow best
practices, platform capabilities, and cutting-edge Yokohama-specific
solutions.
- Ensure solution quality,
performance, security, and adherence to ServiceNow governance standards,
while identifying architectural risks and proposing mitigations.
- Collaborate with the
Program Manager to align architecture with project timelines, budget,
scope, and business objectives.
- Oversee integrations with
external systems, optimizing data flows for the Concept to Market process.
- Drive strategic decisions
on AI integration, such as using Now Assist for generative AI in workflows
to accelerate automation and productivity.
- Provide techn

📌 Principal ServiceNow Architect (Hyderabad)
🏢 Agivant Technologies India
📍 Hyderabad