Description
About Us:
Steer Health helps healthcare organizations improve patient access, reduce operational burden, and recover revenue through AI-native workflow automation. Our lead product, Luna AI, acts as a voice-based digital workforce, handling patient access workflows such as scheduling, intake, and follow-up. We sit on top of existing EHR infrastructure and focus on measurable operational outcomes.

About the Role
We are looking for a Senior QA Engineer who thrives at the intersection of AI, voice automation, and cloud-native systems. You will own quality across our platform — from testing LLM-powered features and voice pipelines to ensuring robust end-to-end coverage on GCP infrastructure. You will work closely with product, engineering, and AI teams to embed quality from the ground up.

Requirements
- Design, build, and maintain automated test suites using Playwright for web and API surfaces, including AI-generated content flows.
- Lead QA strategy for voice automation pipelines built on ElevenLabs — developing test cases for synthesis quality, latency,



and failure modes.
- Validate Claude (Anthropic) integrations: prompt-response accuracy, edge case handling, safety behaviors, and output consistency across builds.
- Build and maintain Node.js-based test tooling, harnesses, and custom reporters for CI/CD pipelines.
- Deploy, monitor, and triage test infrastructure on Google Cloud Platform — leveraging Cloud Run, GCS, and Pub/Sub for scalable test execution.
- Define and track quality metrics: test coverage, flakiness rates, mean-time-to-detect, and regression velocity.
- Collaborate with engineers during design reviews to surface testability gaps and advocate for observable, fault-tolerant system design.
- Mentor junior QA engineers and establish team-wide standards for test authoring, review, and maintenance.

Required Qualifications
- 5+ years of QA engineering experience, with at least 2 years on systems that include LLMs, AI APIs, or speech/audio pip

📌 Senior QA Engineer (India)
🏢 Steer health
📍 India